Account Setup and Login:

• Account Activation: You should receive an email with account activation instructions. This includes a link to the platform login page, a username, and a temporary password.

• Initial Login: Use the credentials provided to log into the platform. You’ll typically be prompted to create a new, personal password for future logins.

Personalizing Your Account:

• Profile Settings: Update your profile by adding a photo and relevant personal information, which can be useful for teachers to recognize you in communications.

• Email Preferences: Configure your email preferences to ensure you receive notifications about your child’s activities and any school-wide announcements.

Understanding Platform’s Layout:

• Dashboard Navigation: The dashboard is your homepage, where you’ll find an overview of your child’s courses, activities, and reports.

• Course Overview: This area displays the courses your child is enrolled in. You can click on each course to see detailed content, including lesson materials and resources.

Monitoring Your Child’s Progress:

• Grades: Access the ‘Grades’ section to see your child’s assignments, tests, and grades for each course.

• Progress Reports: Our school enable detailed progress reports that show course completion rates, time spent on activities, and other performance metrics.

• Attendance: You will also be able to monitor your child’s attendance records through school’s virtual attendance tracks on the Platform.

Communication Tools:

• Direct Messaging: Use Moodle’s messaging system to directly communicate with teachers for updates, concerns, or feedback.

• Forums and Discussions: Engage in community forums if available. These can be places where school announcements are posted, and discussions among the school community can take place.

Calendar and Scheduling:

• Calendar Integration: The platform calendar feature will likely hold critical dates. You can often sync this with your personal calendar.

• Event Notifications: Set reminders for important events like parent-school conferences, submission deadlines, and school activities.

Accessing Support and Resources:

• Help and Support: Familiarize yourself with the ‘Help’ section of the platform, which provides FAQs and guides.

• Technical Assistance: Identify how you can contact technical support, whether through a support ticket system within platform or direct email. This information can often be found in the ‘Help’ section or at the bottom of the platform site.

• Learner Resources: Explore any learning resources or additional support materials provided within the platform that can help your child with their studies.

Engaging with School Events and Activities:

• School News: Keep an eye on the main page for school news and updates that can affect your child.

• Events: Engage with school events, which may be listed on the platform. These can include online assemblies, virtual parent-school meetings, and extracurricular activity sign-ups.

Staying Organized:

• Bookmarking Content: The platform allows you to bookmark important pages or resources for quick access.

• File Management: Download and organize any important documents posted on the platform, such as handbooks, course outlines, or support documents.

• Time Management: Help your child manage their workload by tracking upcoming assignments and assessments with the platform’s timeline or ‘Upcoming events’ feature.

Providing Feedback:

• Surveys and Questionnaires: Participate in any surveys or questionnaires provided by the school via the platform. This feedback is valuable for the school’s ongoing improvement efforts.

• Course Feedback: You may be able to provide feedback on specific courses or instructors, helping to shape the learning environment for your child and their peers.

Parenting Resources:

• Parenting Guides:The school will offer guides or tutorials specifically designed to help parents support their child’s online learning experience.

• Webinars and Workshops: Look out for any webinars or workshops aimed at parents. These might cover topics such as digital literacy, study skills, or parenting strategies for online learners.

Troubleshooting:

• Common Issues: Educate yourself on common technical issues and their solutions, as outlined in the parent or FAQ sections.

• System Updates: Pay attention to notifications regarding planned system maintenance or updates to avoid confusion or panic when the system is temporarily down.

Staying Secure:

• Password Security: Ensure your password is strong and secure, and change it regularly to protect your account.

• Confidentiality: Be mindful of the confidentiality of any information you may access about your child or school matters.